Disability Services - Compliance and Service User Safety Made Simple
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Disability Services Software FAQs
What is a disability services quality management system (QMS) and how does Cloda support it?
Cloda’s Library is a digital compliance and policy management system designed for healthcare and social care providers. For disability services, it centralises all policies and procedures, making them easily accessible for staff, and supports regulatory compliance with real-time tracking and reporting.
The Training Room is a training management system that allows disability service providers to easily set up training events, assign them to individuals or teams, and automate renewal dates and reminders—removing the need for manual tracking in Excel. Real-time dashboards give managers clear oversight of completions and outstanding actions, making compliance monitoring effortless.
How does Cloda help our team?
Cloda is a digital assistant available in staffs’ pocket to provide the answers they need from your policies and procedures. Cloda also offers comprehension quizzes to help ensure staff understand key protocols.
Is Cloda suitable for all types of disability services?
Yes. Cloda can be used by residential, day, respite, and outreach disability service providers. The system can be tailored to meet the specific regulatory and operational requirements of your organisation.
Can staff access policies and procedures on mobile devices?
Absolutely. Cloda is mobile-enhanced, allowing your team to access the latest policies and procedures anytime, anywhere. Ideal for frontline and community-based staff.
How does Cloda help with regulatory compliance?
Cloda supports compliance with HIQA, HSE, and other relevant standards. It tracks document acknowledgements, overdue reviews, and staff training, providing audit-ready records for inspections and quality reviews.
How does the system improve staff engagement and understanding?
Cloda makes it easy for staff to find and understand the information they need. With comprehension quizzes, instant answers from Cloda, and clear version control, staff are better equipped and more confident in delivering safe, person-centred care.
Can we track who has read and acknowledged policies?
Yes. Cloda provides real-time dashboards showing which staff have acknowledged documents, completed quizzes, and accessed key policies—helping managers monitor compliance and training needs.
How does The Training Room handle mandatory training renewals and reminders?
The Training Room automatically tracks renewal dates for all mandatory training and sends timely reminders to both staff and managers. This ensures that no essential training lapses and helps maintain continuous compliance with regulatory standards.
What is microlearning, and how does Cloda turn policies into podcasts?
Microlearning is an approach to staff development that uses short, focused learning modules—such as podcasts or videos—to deliver essential information in a way that is easy to absorb and retain. Cloda supports microlearning by transforming your approved policies and procedures into brief, policy-based podcasts. This allows staff to learn key topics quickly, on the go, and directly from content that reflects your organisation’s standards and regulatory requirements.
How do we get started with Cloda for our disability service?
You can request a demo through our website to see how Cloda works for disability services. Our team will guide you through setup and provide ongoing support.
See how Knowledge is transforming quality, compliance and service user safety in disability services.
The platform’s ability to archive policies in a timely fashion ensures easy and accessible access to the correct policy as a reference point, allowing for quick retrieval of active policies at any given time. This feature has proven to be extremely beneficial during investigative and system analysis reviews.

Director of Nursing
Before Knowledge, finding policies was time-consuming. Now, we can simply ask Cloda a question and get an answer in seconds. It’s reassuring to know I always have the right information at my fingertips when making decisions.

Mental Health Practitioner
It is great to have a modern system that reflects where we are at in the digital age. Cloda simplifies how staff find and access information. The compliance analysis functionality provides great oversight of our policies and procedures and helps us to use information more efficiently to make informed decisions.

Assistant Director of Nursing
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