Disability Services - Compliance and Participant Safety Made Simple
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Disability Services Software FAQs
What is Cloda disability services software and how can it support our NDIS service?
Cloda is an AI‑enhanced compliance and quality platform designed for providers delivering supports under the National Disability Insurance Scheme (NDIS). It combines an intelligent digital assistant with policy and procedure management and training tools so your team can access clear, approved guidance when and where they need it — directly supporting high‑quality, person‑centred services and NDIS standards compliance.
How does Cloda help us meet NDIS regulatory and quality requirements?
Cloda supports compliance with the NDIS Quality and Safeguards Commission requirements by centralising policies and procedures, tracking staff engagement with those documents, and providing evidence‑ready dashboards showing acknowledgements, training completions, and compliance status. This helps providers demonstrate governance, risk management and workforce capability as outlined by the NDIS Commission’s practice standards.
How does Cloda’s AI assistant work day‑to‑day for support staff?
Cloda’s AI digital assistant provides the knowledge of all your procedures in staffs’ pocket. Staff can ask Cloda a question on your care processes, and she will instantly provide the asnwers they need, directly from your approved procedures. This reduces guesswork, ensures consistency in practice, and gives staff confidence in their decision‑making.
How does Cloda help with training and staff competency?
Cloda’s Training Room makes it easier to assign, track and manage mandatory training. It delivers policy based podcasts, video content, and comprehension quizzes (not just acknowledgements) so you can measure real understanding. Managers can see mandatory training compliance and quiz completion results in real time — helping meet NDIS expectations for staff capability and ongoing development.
Can staff access policies and procedures on mobile devices while working in the community?
Yes — Cloda is designed for mobile use, letting your team access current procedures, training content, and answers from Cloda wherever they are. This supports frontline workers who are often on‑the‑move and need point‑of‑care guidance for safe and compliant service delivery.
How does Cloda help us demonstrate NDIS compliance at audit or review?
Cloda provides audit‑ready reporting that shows who has accessed key policies, completed training requirements, passed comprehension quizzes, and acknowledged updates. This helps providers demonstrate evidence of staff engagement with procedures and training, which is essential for compliance with NDIS Commission expectations
Is Cloda suitable for all types of disability support services?
Yes — Cloda is flexible and can be tailored to suit a range of disability support services including community‑based supports, outreach services, day programs, supported independent living and more. It supports your organisation’s unique policies and compliance needs under the NDIS framework.
What is micro‑learning and how does Cloda help with on‑the‑go learning?
Microlearning is an approach to staff development that uses short, focused learning modules—such as podcasts or videos—to deliver essential information in a way that is easy to absorb and retain. Cloda supports microlearning by transforming your approved policies and procedures into brief, policy-based podcasts. This allows staff to learn key topics quickly, on the go, and directly from content that reflects your organisation’s standards and regulatory requirements.
How do we get started with Cloda for our disability service?
You can request a demo through our website to see how Cloda works for disability services. Our team will guide you through setup and provide ongoing support.
See how Knowledge is transforming quality, compliance and service user safety in disability services.
The platform’s ability to archive policies in a timely fashion ensures easy and accessible access to the correct policy as a reference point, allowing for quick retrieval of active policies at any given time. This feature has proven to be extremely beneficial during investigative and system analysis reviews.
Director of Nursing
Before Knowledge, finding policies was time-consuming. Now, we can simply ask Cloda a question and get an answer in seconds. It’s reassuring to know I always have the right information at my fingertips when making decisions.
Mental Health Practitioner
It is great to have a modern system that reflects where we are at in the digital age. Cloda simplifies how staff find and access information. The compliance analysis functionality provides great oversight of our policies and procedures and helps us to use information more efficiently to make informed decisions.
Assistant Director of Nursing
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