Home Care - Compliance and Client Safety Made Simple
The Smarter Way to Manage Quality, Compliance and Service User Safety - Just Ask Cloda
Cloda provides the answers you need.
What is the role of a care worker in medication management?
Mayroon akong pag-aalala sa pag-iingat. Ano ang dapat kong gawin?
Support Your Staff To Succeed
We’re excited to use Cloda at Arch Health. Cloda will make it much easier for our staff to access information on our policies and procedures whilst out in the community delivering care.
Home Support Compliance Software FAQs
What is Cloda's home care software and how can it support my home care service?
Cloda’s home care software is an AI‑powered compliance solution designed for in‑home aged care and support services. It gives care workers real‑time, policy‑aligned guidance — drawn directly from your approved procedures — so they can respond confidently to everyday care questions, safety requirements, and client needs. By embedding knowledge into daily practice, Cloda helps services deliver consistent, person‑centred care in line with the Strengthened Aged Care Quality Standards and provider obligations under the Aged Care Act 2024.
How does Cloda help our home care service meet regulatory and quality requirements?
Cloda helps providers demonstrate regulatory compliance and quality governance by ensuring staff can access the right information when they need it, wherever they are. It connects your policies, procedures and training resources into one searchable system that aligns with relevant standards and legislative expectations. This supports your service to meet obligations under the Aged Care Act 2024, and Quality Standards such as governance, workforce capability, and safe, effective care delivery, which apply across home and community care settings.
Can Cloda help improve care service delivery in the home environment?
Yes — Cloda’s home care software gives staff quick access to your approved processes on assessment, care planning, coordination, risk management, and personalised supports. This means care workers can respond confidently to client preferences, changing needs, clinical risks, and communication requirements, helping ensure services are tailored and consistent with the expectations of the Quality Standards for support at home.
How is Cloda different from traditional home care compliance or policy systems?
Unlike traditional compliance software that simply stores documents or manages version control, Cloda is an AI-powered assistant that actively supports home care staff in delivering safe, consistent care. Staff can ask Cloda a question on your care processes and she will instantly provide the answers they need, based on your approved policies and procedures.
Cloda goes beyond basic policy acknowledgements by actively supporting staff understanding through built-in comprehension quizzes. After accessing a procedure, staff can complete a short quiz that confirms they not only read but understood the guidance. These quizzes help reinforce key points, identify knowledge gaps, and provide leadership with measurable evidence of procedural comprehension. Additionally, Cloda also transforms your procedures into podcasts, the perfect micro-learning resources to care teams who are on-the-go.
Can Cloda be accessed on mobile devices during visits?
Cloda’s Training Room — part of your home care software — is a dynamic training management system that helps providers meet mandatory training obligations by combining engaging micro‑learning with clear compliance oversight. Staff access bite‑sized learning experiences such as policy‑based podcasts and videos that reinforce key procedures, and managers can assign, schedule and track training in one centralised system. Rather than relying on spreadsheets or passive acknowledgements, The Training Room gives leadership real‑time visibility of training completion, personalised training plans, and compliance data, helping demonstrate staff competency and meet regulatory expectations.
What is microlearning, and how does Cloda turn policies into podcasts?
Microlearning is an approach to staff development that uses short, focused learning modules—such as podcasts or videos—to deliver essential information in a way that is easy to absorb and retain. Cloda supports microlearning by transforming your approved policies and procedures into brief, policy-based podcasts. This allows staff to learn key topics quickly, on the go, and directly from content that reflects your organisation’s standards and regulatory requirements.
Is Cloda accessible on mobile devices for remote and community-based staff?
Yes. Cloda’s home care software is designed for mobile and point‑of‑care use, allowing care workers to access procedures, guidance, training modules, and care protocols securely while they’re delivering services in the community. This helps reduce errors, supports best practice adherence, and strengthens client safety.
Does Cloda support diverse languages and workforce needs?
Yes, Cloda multilingual support for procedure queries. Staff can ask Clod a question in their native language, and she will respond in that language. Only from approved procedures. This supports care workers from diverse language backgrounds, promotes understanding, reduces risk of misinterpretation, and fosters confidence among staff across your service.
How does Cloda help our service demonstrate compliance during audits or reviews?
Cloda’s analytics provide evidence of policy access, training engagement, competency assessments and document revision histories — all in one platform. This evidence‑rich approach supports your home care service to demonstrate governance, risk management, and workforce capability when reflecting on performance or preparing for external reviews.
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