{"id":5562,"date":"2026-02-04T14:51:44","date_gmt":"2026-02-04T14:51:44","guid":{"rendered":"https:\/\/www.cloda.ai\/au\/?p=5562"},"modified":"2026-04-03T12:06:02","modified_gmt":"2026-04-03T11:06:02","slug":"how-digital-tools-are-transforming-aged-care-in-australia","status":"publish","type":"post","link":"https:\/\/www.cloda.ai\/au\/blog\/how-digital-tools-are-transforming-aged-care-in-australia\/","title":{"rendered":"How Digital Tools Are Transforming Aged Care in Australia"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"5562\" class=\"elementor elementor-5562\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-25dd777 e-flex e-con-boxed e-con e-parent\" data-id=\"25dd777\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2e2aeb2a e-con-full e-flex e-con e-child\" data-id=\"2e2aeb2a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9b0e128 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"9b0e128\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"900\" height=\"476\" src=\"https:\/\/www.cloda.ai\/au\/wp-content\/uploads\/sites\/8\/Aged-care.jpg?wsr\" class=\"attachment-large size-large wp-image-5564\" alt=\"\" srcset=\"https:\/\/www.cloda.ai\/au\/wp-content\/uploads\/sites\/8\/Aged-care.jpg 900w, https:\/\/www.cloda.ai\/au\/wp-content\/uploads\/sites\/8\/Aged-care-800x423.jpg 800w, https:\/\/www.cloda.ai\/au\/wp-content\/uploads\/sites\/8\/Aged-care-768x406.jpg 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e5af445 elementor-widget elementor-widget-text-editor\" data-id=\"3e5af445\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3>Introduction:<\/h3><p>Australia\u2019s aged care sector is undergoing rapid transformation as digital tools reshape the way care is delivered, managed, and monitored. In response to evolving expectations from the <a href=\"https:\/\/www.agedcarequality.gov.au\/\" target=\"_blank\" rel=\"noopener\">Aged Care Quality and Safety Commission (ACQSC)<\/a> and the growing needs of older Australians, providers are embracing technology to improve outcomes and efficiency.<\/p><p>From real-time care documentation to intelligent compliance tracking and enhanced communication, digital solutions are driving a new era of safety, transparency, and person-centred care. This blog examines how these innovations are empowering aged care organisations to meet regulatory requirements and deliver exceptional support for residents and families across the country.<\/p><p>Before we dive in, we would love to hear your thoughts below!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f5b8d9 elementor-widget elementor-widget-gk_elementor_gravity_form\" data-id=\"2f5b8d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"gk_elementor_gravity_form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"gk-gravity-form\"><script>\n\/\/----------------------------------------------------------\n\/\/------ JAVASCRIPT HOOK FUNCTIONS FOR GRAVITY FORMS -------\n\/\/----------------------------------------------------------\n\nif ( ! gform ) {\n\tdocument.addEventListener( 'gform_main_scripts_loaded', function() { gform.scriptsLoaded = true; } );\n\tdocument.addEventListener( 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class='gform_fields top_label form_sublabel_below description_below validation_below'><fieldset id=\"field_26_1\" class=\"gfield gfield--type-poll gfield--type-choice gfield--input-type-radio field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible gpoll_field\"  data-field-class=\"gpoll_field\" ><legend class='gfield_label gform-field-label' >Poll: Where are digital tools making the biggest difference in Australian aged care today?<\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_26_1'>\n\t\t\t<div class='gchoice gchoice_26_1_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_1' type='radio' value='gpoll1c88bb767'  id='choice_26_1_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_26_1_0' id='label_26_1_0' class='gform-field-label gform-field-label--type-inline'>Supporting compliance with the Aged Care Quality 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} );} );\n<\/script>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dfd71cf elementor-widget elementor-widget-text-editor\" data-id=\"dfd71cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><em>Cast your vote and see what matters to your peers!<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a52f80 elementor-widget elementor-widget-html\" data-id=\"6a52f80\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n    \n.video-container {\n  position: relative;\n  width: 100%;\n  padding-bottom: 56.25%; \/* equivalente a 16:9 *\/\n  min-height: 300px;\n  overflow: hidden;\n  background-color: #fff;\n}\n\n.video-container iframe {\n  position: absolute;\n  top: 0;\n  left: 0;\n  width: 100%;\n  height: 100%;\n  border: none;\n}\n\n.video-container iframe {\n  background-color: #fff; \/* <- fuerza fondo blanco dentro del iframe *\/\n}\n<\/style>\n\n<div class=\"video-container\">\n    <iframe src=\"https:\/\/share.synthesia.io\/embeds\/videos\/aa0495b1-8229-412f-84a5-a047846168b7\" \n    loading=\"lazy\" \n    title=\"Synthesia video player - Cloda (AU)\" \n    allowfullscreen \n    allow=\"encrypted-media; fullscreen; microphone;\" \n    style=\"position: absolute; width: 100%; height: 100%; top: 0; left: 0; border: none; padding: 0; margin: 0; overflow:hidden;\"><\/iframe>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4df85f elementor-widget elementor-widget-text-editor\" data-id=\"c4df85f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3>\u00a0<\/h3><h3>Streamlining Compliance with ACQSC Standards<\/h3><p>Navigating the Aged Care Quality and Safety Commission\u2019s (ACQSC) standards is a central challenge for Australian providers. Digital tools make compliance more manageable by automating documentation, tracking training, and ensuring policies are always up to date.<\/p><p>Platforms can generate real-time reports, schedule reminders for mandatory training, and provide audit-ready records at the click of a button. This not only reduces administrative burden but also gives providers confidence that they are meeting regulatory requirements. By streamlining compliance processes, digital solutions free up more time and resources for direct care, supporting better outcomes for older Australians.<\/p><h3>Enhancing Person-Centred Care Through Technology<\/h3><p>Modern aged care isn\u2019t just about meeting standards, it\u2019s about delivering personalised, responsive support. Digital tools enable providers to capture and share detailed care plans, preferences, and progress notes, ensuring every team member has access to up-to-date information.<\/p><p>Mobile apps and cloud-based platforms empower staff to document care in real time, improving accuracy and continuity. These innovations help create a holistic view of each resident, fostering stronger relationships and more tailored care. By putting the needs and preferences of older Australians at the centre, technology is helping providers deliver truly person-centred aged care.<\/p><h3>Improving Communication and Collaboration<\/h3><p>Effective communication is vital in aged care, where multidisciplinary teams, families, and residents all play a role in care delivery. Digital tools streamline communication by offering secure messaging, shared care notes, and instant notifications.<\/p><p>Staff can quickly update each other on changes in a resident\u2019s condition, while families gain peace of mind through real-time updates and transparent information sharing. These platforms reduce misunderstandings, speed up response times, and ensure everyone involved in a resident\u2019s care is informed and aligned. By enhancing collaboration, digital solutions contribute to safer, more coordinated support for older Australians.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d06c553 elementor-widget elementor-widget-html\" data-id=\"d06c553\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n    \n.video-container {\n  position: relative;\n  width: 100%;\n  padding-bottom: 56.25%; \/* equivalente a 16:9 *\/\n  min-height: 300px;\n  overflow: hidden;\n  background-color: #fff;\n}\n\n.video-container iframe {\n  position: absolute;\n  top: 0;\n  left: 0;\n  width: 100%;\n  height: 100%;\n  border: none;\n}\n\n.video-container iframe {\n  background-color: #fff; \/* <- fuerza fondo blanco dentro del iframe *\/\n}\n<\/style>\n\n<div class=\"video-container\">\n    <iframe src=\"https:\/\/share.synthesia.io\/embeds\/videos\/99ee4c0e-d82f-4e19-955e-1d85a0f2ab80\" \n        loading=\"lazy\" \n        title=\"Synthesia video player - Cloda's Podcast Library (AU)\"\n        allowfullscreen \n        allow=\"encrypted-media; fullscreen; microphone;\" style=\"position: absolute; width: 100%; height: 100%; top: 0; left: 0; border: none; padding: 0; margin: 0; overflow:hidden;\">\n        <\/iframe>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c21a5f8 elementor-widget elementor-widget-text-editor\" data-id=\"c21a5f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3>\u00a0<\/h3><h3>Supporting Workforce Training and Development<\/h3><p>Continuous training is essential for maintaining high standards and keeping up with best practices in aged care. Digital learning platforms make it easy for providers to deliver, track, and update mandatory training modules in line with Australian regulations. Staff can access courses on any device, complete assessments online, and receive instant feedback. Managers benefit from real-time dashboards that highlight completion rates and identify gaps in knowledge. This approach not only ensures compliance with ACQSC requirements but also empowers staff to expand their skills and confidence, ultimately leading to better care outcomes.<\/p><h3>Instant Access to Policies and Best Practice with Cloda<\/h3><p>Staying up to date with the latest policies, procedures, and best practice guidelines is crucial in Australian aged care. <strong>Cloda<\/strong> empowers staff by providing instant, on-demand access to policy summaries and answers to regulatory questions\u2014right from their device. This ensures that team members can clarify procedures or confirm requirements in real time, reducing uncertainty and minimising the risk of errors. By making essential information accessible at the point of care, <strong>Cloda<\/strong> supports compliance with ACQSC standards and helps staff deliver consistent, high-quality support to residents.<\/p><h3>Empowering Staff and Enhancing Resident Experience with Cloda<\/h3><p><strong>Cloda<\/strong> goes beyond policy access by actively engaging staff in learning and continuous improvement. Features like digital acknowledgements, comprehension quizzes, and automated reminders ensure employees not only receive but also understand new information. Cloda\u2019s intuitive interface and real-time support boost staff confidence, streamline onboarding, and make it easier to adapt to regulatory changes. For residents and families, this translates into safer, more responsive care and greater peace of mind. By integrating Cloda, Australian aged care providers can foster a culture of excellence, accountability, and person-centred service across their organisations.<\/p><h3>Conclusion<\/h3><p>Digital tools are reshaping aged care in Australia, empowering providers to meet regulatory requirements, enhance communication, and deliver truly person-centred support. With innovative solutions like Cloda, organisations can give staff instant access to critical information, streamline compliance with ACQSC standards, and foster continuous learning and improvement. As the sector continues to evolve, embracing technology is no longer optional, it\u2019s essential for delivering safe, responsive, and high-quality care to older Australians. By investing in digital transformation, aged care providers can build stronger teams, improve resident outcomes, and confidently navigate the future of care.<\/p><p>To learn more about <strong>Cloda,<\/strong> <span style=\"font-size: 16px;\" data-contrast=\"auto\">c<\/span><span style=\"font-size: 16px;\" data-contrast=\"auto\">ontact <a href=\"mailto:info@cloda.ai\">info@cloda.ai<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-201821a elementor-widget elementor-widget-shortcode\" data-id=\"201821a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><hr \/><div class=\"thumbs-content\"><div class=\"thumbs-title\">Was this blog helpful?<\/div><div class=\"thumbs-vote\"><button class=\"thumbs-up \" data-post-id=\"5562\" ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-thumbs-up\" viewBox=\"0 0 512 512\" 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24 10.745 24 24z\"><\/path><\/svg><\/button><button class=\"thumbs-down \" data-post-id=\"5562\" ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-thumbs-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M466.27 225.31c4.674-22.647.864-44.538-8.99-62.99 2.958-23.868-4.021-48.565-17.34-66.99C438.986 39.423 404.117 0 327 0c-7 0-15 .01-22.22.01C201.195.01 168.997 40 128 40h-10.845c-5.64-4.975-13.042-8-21.155-8H32C14.327 32 0 46.327 0 64v240c0 17.673 14.327 32 32 32h64c11.842 0 22.175-6.438 27.708-16h7.052c19.146 16.953 46.013 60.653 68.76 83.4 13.667 13.667 10.153 108.6 71.76 108.6 57.58 0 95.27-31.936 95.27-104.73 0-18.41-3.93-33.73-8.85-46.54h36.48c48.602 0 85.82-41.565 85.82-85.58 0-19.15-4.96-34.99-13.73-49.84zM64 296c-13.255 0-24-10.745-24-24s10.745-24 24-24 24 10.745 24 24-10.745 24-24 24zm330.18 16.73H290.19c0 37.82 28.36 55.37 28.36 94.54 0 23.75 0 56.73-47.27 56.73-18.91-18.91-9.46-66.18-37.82-94.54C206.9 342.89 167.28 272 138.92 272H128V85.83c53.611 0 100.001-37.82 171.64-37.82h37.82c35.512 0 60.82 17.12 53.12 65.9 15.2 8.16 26.5 36.44 13.94 57.57 21.581 20.384 18.699 51.065 5.21 65.62 9.45 0 22.36 18.91 22.27 37.81-.09 18.91-16.71 37.82-37.82 37.82z\"><\/path><\/svg><\/button><\/div><\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2af9d016 e-con-full container-gravity-form e-flex e-con e-child\" data-id=\"2af9d016\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5953a441 elementor-absolute elementor-widget elementor-widget-image\" data-id=\"5953a441\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"162\" height=\"163\" src=\"https:\/\/www.cloda.ai\/au\/wp-content\/uploads\/sites\/8\/knowledge-logo-grey.webp\" class=\"attachment-full size-full wp-image-1125\" alt=\"knowledge icon\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5763779 elementor-widget elementor-widget-heading\" data-id=\"5763779\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Book a Demo<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e32dfc elementor-widget elementor-widget-gk_elementor_gravity_form\" data-id=\"8e32dfc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"gk_elementor_gravity_form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"gk-gravity-form\">\n                <div class='gf_browser_gecko gform_wrapper gravity-theme gform-theme--no-framework custom-form_wrapper' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_6' >\n                        <div class='gform_heading'>\n                            <h2 class=\"gform_title\">Book a Demo (1)<\/h2>\n                            <p class='gform_description'><\/p>\n\t\t\t\t\t\t\t<p class='gform_required_legend'>&quot;<span class=\"gfield_required gfield_required_asterisk\">*<\/span>&quot; indicates required fields<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data'  id='gform_6' class='custom-form' action='\/au\/wp-json\/wp\/v2\/posts\/5562' data-formid='6' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_6' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_6_15\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_6_15'>Facebook<\/label><div class='ginput_container'><input name='input_15' id='input_6_15' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_6_15'>This field is for validation purposes and should be left unchanged.<\/div><\/div><div id=\"field_6_9\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_6_9'>First Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_9' id='input_6_9' type='text' value='' class='large'    placeholder='First Name' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_6_11\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_6_11'>Last Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_11' id='input_6_11' type='text' value='' class='large'    placeholder='Last Name' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_6_5\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_6_5'>Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_5' id='input_6_5' type='email' value='' class='large'   placeholder='namesurname@gmail.com' aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_6_10\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_6_10'>Phone Number<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_10' id='input_6_10' type='text' value='' class='large'    placeholder='Phone Number' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_6_13\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_6_13'>Job Title<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_13' id='input_6_13' type='text' value='' class='large'    placeholder='Job Title' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_6_14\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label 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\/><\/div><div class=\"speaker-item-content\"><div class=\"speaker-item-content-title-position\"><div class=\"speaker-item-content-title\">M\u00e1ire Brookfield<\/div><div class=\"speaker-item-content-position\">Director of Product Management<\/div><\/div><div class=\"speaker-item-content-phone-email\"><div class=\"speaker-item-content-email\"><a href=\"mailto:info@cloda.ai\"><i class=\"eicon-envelope\"><\/i> info@cloda.ai<\/a><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-45bc21e e-flex e-con-boxed e-con e-parent\" data-id=\"45bc21e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-01a0b04 e-flex e-con-boxed e-con e-parent\" data-id=\"01a0b04\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div 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