The Library

The Library is a digital Policy and Procedure Management System designed to support organisations in rapid, mobile, protocol access, and compliance with best practice.

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Mobile Enhanced

Simplified Access to Policies

Streamline Compliance

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The Impact of The Library

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User Adoption of Cloda and The Library

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Of Users have a conversation with Cloda about procedures

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Completion rate for quizzes once started

Just Ask Cloda for the answers you need from your policies and procedures

The Library

Our Policy and Procedure Management System empowers your staff by providing them with the knowledge of all your policies and procedures in seconds. Just Ask Cloda.

Instant access to information

High user adoption

Mobile enhanced

Multilingual support

Features that empower

Cloda has the answers you need

Just Ask Cloda!

Cloda is your digital assistant available in your pocket to provide the answers you need from your poilcies and procedures, in your language. Just ask Cloda

A resident has absconded. What should I do?

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Mayroon akong pag-aalala sa pag-iingat. Ano ang dapat kong gawin?

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Support Your Staff To Succeed

Senior Management

Gives you confidence that staff have instant access to the latest best practice policies and procedures.

Frontline Staff

Remove the barriers to locating policies. Cloda saves time by delivering information in just 4 seconds.

Quality Managers

Maintain effective document control and track compliance and organisational needs.

Be confident that organisational policies are distributed and easily accessible to all staff.

IT/CIO

Secure, user-friendly system which is easily implemented, requires minimal training and is supported by a dedicated team.

Finance

Cost-effective solution designed to facilitate the implementation of regulatory requirements, mitigating risks and reducing the likelihood of potential claims.

Implementation

A streamlined setup with long-term impact.

The Library FAQs

What is a Policy and Procedure Management System?

A Policy and Procedure Management System is a digital platform that helps you create, store, update, and manage your policies and procedures efficiently. It ensures documents are centralised, easily accessible, and compliant with regulatory standards. Such systems streamline communication, minimise errors, and improve accountability by maintaining consistent and up-to-date documentation.

How is The Library different from competitors?

The Library stands out by providing instant access to information. Cloda allows users to ask a question, get the right answer, from all your policies at once. This innovative functionality saves valuable time, delivering information in just 4 seconds compared to traditional methods of manually searching through policies. This efficiency empowers you to make informed decisions faster and more effectively.

Is The Library user-friendly, and do staff actually want to use it?

Cloda and The Library are designed to be simple, intuitive, and genuinely helpful for frontline staff, making it a tool they actually want to use. With a user-friendly, conversational interface, Cloda allows staff to ask questions and get clear, accurate answers in plain language, directly on their mobile devices.

This ease of access and clarity has led to a 78% user adoption rate, with staff regularly turning to Cloda to check procedures and clarify protocols. In fact, 71% of staff have had direct conversations with Cloda, showing high engagement and trust in the system.

Who can benefit from The Library?

The Library is ideal for all staff, from frontline, support staff and Senior Management. Cloda makes it easy for staff to follow the approved processes, ensuring your organisation is operating to best practice.

How does Cloda support staff understanding of policies?

Cloda goes beyond just delivering information, she helps staff truly understand it. When a procedure is distributed for acknowledgement, Cloda can offer a short quiz to reinforce key points. These quick, built-in quizzes check comprehension and support learning, helping ensure staff not only find the right answer but remember how to apply it confidently in care settings.

Can I access policies on mobile devices?

Yes, our Policy and Procedure Management System is mobile enhanced, placing policies at your fingertips.

How does The Library improve compliance?

The Library provides centralised, easy access to current, active policies and procedures, simple acknowledgement functionality and regulatory reports for compliance analysis. Cloda helps staff to follow your approved processes, ensuring your organisation is operating to best practice.

What types of documents can be managed within The Library?

The Library supports Word, Excel, PowerPoints and PDFs.

Can I upload a document to The Library?

Yes, document controllers can upload approved policy documents to The Library and distribute them to staff for acknowledgement.

How do we make sure the most recent version of a document is available?

The Library only shows the current and active version of the document. Older versions are stored in an archive accessible only to document controllers. Notifications alert users when updates are made, ensuring everyone has access to the most accurate and relevant information.

Can I see the history of a policy?

Yes, document controllers can view the complete history of a policy.

Is it possible to update users on The Library?

Yes, it is possible for Superusers add new users, deactivate users or reactivate users.

What kind of reporting features does The Library offer?

The Library includes comprehensive reporting features, such as compliance dashboards, document review status and document acknowledgements. These insights help organisations monitor compliance across departments, roles and locations, identify gaps, and make data-driven decisions to improve processes.

How secure is The Library?

The Library prioritises security with advanced encryption protocols, role-based access controls, and regular system audits. It complies with relevant information security standards to safeguard data.

Results You Can Measure

Our clients experience incredible value when they choose The Library as their Policy and Procedure Management System. Read our client stories to see the transformational value created by Cloda and The Library.

96%

Policy Compliance Acknowledgement Rate

93%

User Adoption of Cloda

Discover the Future of Policy and Procedure Management

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The Library

Book a Demo

Book a Demo (1)

The Impact of The Library

Just Ask Cloda for the answers you need from your policies and procedures

Features that empower

Cloda has the answers you need

Support Your Staff To Succeed

A streamlined setup with long-term impact.

The Library FAQs

Explore our Policy and Procedure Management Insights

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