Hospitals - Compliance and Patient Safety for NHS Trusts
The Smarter Way to Manage Quality, Compliance and Patient Safety - Just Ask Cloda
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See how Knowledge is transforming quality, compliance and patient safety in hospitals.
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Hospital Quality Management System (QMS) FAQs
What is a hospital quality management system (QMS)?
A hospital quality management system (QMS) is a structured way for hospitals and NHS trusts to manage quality, safety, compliance, and continuous improvement across clinical and non-clinical services.
A QMS helps organisations ensure that:
- policies and procedures are up to date and followed
- staff understand how to act safely and consistently
- staff are trained and competent to deliver care safely
- leaders have oversight of quality and governance
Cloda supports hospital QMS requirements by making policies, procedures, and best-practice guidance accessible to staff at the point of care, while giving leaders clear visibility and audit-ready oversight.
How does Cloda support quality and patient safety in hospitals and NHS Trusts?
Cloda supports quality and patient safety by helping staff make the right decision at the right time, using your organisation’s approved policies and procedures.
Instead of relying on staff to search through long documents or intranets, Cloda allows them to ask questions and she will provide the asnwer they need instantly, directly from your approved procedures. This helps reduce variation in practice, improve safety, and support more consistent care delivery across wards, departments, and services.
What document management features does Cloda offer for hospitals?
Cloda includes The Library, a comprehensive document management system for hospitals, centralising all clinical and operational PPPGs. Features include version control, mobile-enhanced access, staff acknowledgement tracking, comprehension quizzes and departmental visibility, ensuring everyone works from the latest approved procedures. Cloda is also a digital assistant, enabling staff to ask questions and she will provide the answers they need from your policies and procedures, at the point of care.Â
How does Cloda support digital transformation in hospitals?
The Library plays a central role in digital transformation in hospitals by digitising policy management workflows. It replaces fragmented systems with a single, intelligent platform. Cloda enhances this transformation by enabling natural language interaction with policy content, dramatically improving access, usability, and efficiency. Automated insights into document status, training compliance, and review cycles empower more strategic, data-driven management.
 The Training Room replaces outdated methods of training management with a smart, centralised platform that simplifies every step of the training process. Acute Care Providers can easily set up training events, assign them to individuals or teams, and automate renewal dates and reminders—removing the need for manual tracking in Excel. Real-time dashboards give managers clear oversight of completions and outstanding actions, making compliance monitoring effortless.
Is the hospital QMS mobile-friendly for point-of-care access?
 Absolutely. Knowledge and Cloda are optimised for mobile devices, allowing clinical staff and nursing teams to access the hospital quality management system and documented processes at the point of care.  This supports dynamic and mobile work environments.
How does Cloda support clinical governance and regulatory compliance?
Cloda strengthens clinical governance by bringing together policy management, training, and oversight into one system.
This includes:
- access to current approved policies
- visibility of staff understanding and engagement
- training and competency tracking
- audit-ready reporting for governance and assurance
These capabilities help hospitals demonstrate control, assurance, and continuous improvement.
How does The Training Room handle mandatory training renewals and reminders?
The Training Room automatically tracks renewal dates for all mandatory training and sends timely reminders to both staff and managers. This ensures that no essential training lapses and helps maintain continuous compliance with regulatory standards.
What is microlearning, and how does Cloda turn policies into podcasts?
Microlearning is an approach to staff development that uses short, focused learning modules—such as podcasts or videos—to deliver essential information in a way that is easy to absorb and retain. Cloda supports microlearning by transforming your approved policies and procedures into brief, policy-based podcasts. This allows staff to learn key topics quickly, on the go, and directly from content that reflects your organisation’s standards and regulatory requirements.
What analytics and reporting tools are available for hospital quality managers?
Cloda offers real-time dashboards and reports on policy review dates, document acknowledgements and quiz completion rates. These analytics help quality managers monitor knowledge gaps, regulatory compliance and drive continuous improvement initiatives.
How does Cloda support continuous quality improvement in hospitals?
With real-time data on policy activity, review cycles, and staff engagement, The Library supports hospital quality management initiatives. Managers can analyse trends, identify gaps, and implement targeted improvements. Cloda provides continuous frontline support by simplifying policy access and understanding. This end-to-end visibility ensures hospitals can drive continuous quality improvement while meeting complex regulatory requirements.
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