{"id":5327,"date":"2026-03-31T15:41:25","date_gmt":"2026-03-31T14:41:25","guid":{"rendered":"https:\/\/www.cloda.ai\/uk\/?p=5327"},"modified":"2026-03-31T15:44:26","modified_gmt":"2026-03-31T14:44:26","slug":"the-policy-to-practice-gap-in-care-homes-what-recent-cqc-reports-are-telling-us","status":"publish","type":"post","link":"https:\/\/www.cloda.ai\/uk\/blog\/the-policy-to-practice-gap-in-care-homes-what-recent-cqc-reports-are-telling-us\/","title":{"rendered":"The policy-to-practice gap in care homes: What recent CQC reports are telling us"},"content":{"rendered":"\t\t
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Introduction<\/strong><\/h3>

A recurring lesson from recent Inadequate CQC assessments is that many care homes do not fail because they lack policies altogether. They fail because their own processes are not being followed consistently in practice. We recently conducted a review of CQC care home inspection reports published in March<\/a>. Across the reports reviewed, CQC repeatedly describes services where providers had policies, procedures, training arrangements, and governance systems in place, yet people still experienced unsafe care, poor safeguarding, weak person-centred support, and ineffective oversight.<\/p>

That distinction matters. A provider may be able to produce policies on incident reporting, safeguarding, infection prevention and control, recruitment, staffing, Mental Capacity Act processes, or speaking up. But CQC is asking a more important question: are those processes actually shaping what staff do day to day, especially when care is busy, complex, or under pressure? In too many of these reports, the answer was no.<\/p>

Before we dive in, we would love to hear your thoughts below!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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